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FREQUENTLY ASKED QUESTIONS
Choosing the right wig depends on your face shape, lifestyle, and personal style. Consider the cap construction (lace front, full lace, or basic cap), hair type (human hair or synthetic), length, and color. If you're unsure, our team can guide you in selecting a wig that complements your features and fits comfortably.
Human hair wigs offer the most natural look and can be styled with heat tools just like your own hair. Synthetic wigs are more affordable and come pre-styled, holding their shape even after washing. The best option depends on your budget, styling needs, and maintenance preference.
Shipping times vary depending on your location. Orders are typically processed within 1–3 business days. Standard delivery usually takes 3–7 business days, while express shipping options may be available at checkout.
Yes, we accept returns and exchanges within our specified return period, provided the wig is unused, unaltered, and in its original packaging. For hygiene reasons, wigs that have been worn, cut, or styled may not be eligible for return. Please review our return policy for full details.
To maintain your wig’s quality, gently detangle it before and after wearing. Wash with a mild shampoo and conditioner designed for wigs. Allow it to air dry on a wig stand and avoid excessive heat styling (especially for synthetic wigs). Proper care will extend the lifespan of your wig.
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